Effective Date: September 9, 2025

​

SMAZ Tours (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book or participate in our tours.

​

1. Information We Collect

We may collect the following information when you book a tour, contact us, or visit our website:

• Name, email address, and phone number

• Payment details (processed securely through third-party providers such as Stripe, PayPal, or Viator)

• Tour preferences and booking details

• Emergency contact information (if required for safety)

 

2. How We Use Your Information

We use the information we collect to:

• Process bookings and payments

• Communicate tour details, reminders, and updates

• Ensure guest safety during activities

• Improve our services and customer experience

• Share occasional updates, offers, or newsletters (only if you opt-in)

 

3. Information Sharing

• We do not sell or rent your personal information to third parties.

• We may share information with trusted third-party providers (e.g., payment processors, booking platforms like Tripadvisor/Viator) as necessary to deliver our services.

• We may disclose information if required by law, regulation, or to protect safety.

 

4. Data Security

• All payments are processed through secure, industry-standard platforms.

• We take reasonable measures to protect your information, but no system is 100% secure.

 

5. Cookies & Website Analytics

• Our website may use cookies or analytics tools (such as Google Analytics) to improve user experience.

• You may disable cookies in your browser, but some site features may not function properly.

 

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections or updates to your information

• Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly

 

7. Children’s Privacy

Our services are family-friendly, but we do not knowingly collect personal information from children under 13 without parental consent.

 

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

SMAZ Tours, Phoenix, Arizona, smaztours@gmail.com