ACCESSIBILITY STATEMENT

SMAZ Tours is committed to making our guided hiking experiences in South Mountain Park/Preserve as inclusive and welcoming as possible. While the natural terrain of the desert has some limitations, we strive to provide clear information so every guest can make the best decision for their needs.
1. Our Commitment
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We welcome travelers of all ages, backgrounds, and abilities on our tours.
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We aim to provide accurate descriptions of trail difficulty, distance, and conditions.
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Our guides are trained to prioritize guest safety, comfort, and pacing during every hike.
2. Trail Accessibility
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South Mountain trails are natural desert paths with uneven terrain, rocks, and inclines.
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Wheelchair and stroller access is limited to paved or designated accessible areas (e.g., some sections of Pima Canyon Trailhead).
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We recommend contacting us in advance to discuss your specific needs, so we can recommend the most suitable experience.
3. Support & Assistance
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Guests are encouraged to bring a support person if needed.
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Our guides provide frequent rest breaks, hydration reminders, and assistance with pacing.
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Service animals are welcome in accordance with park regulations.
4. Communication & Information
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We can provide written information in advance upon request (digital trail overviews, safety tips, packing lists).
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Guests with hearing or speech needs may contact us via email or text before their tour.
5. Contact Us
We are always learning and improving. If you have questions about accessibility or specific needs, please reach out before booking: SMAZ Tours, Phoenix, AZ, smaztours@gmail.com
